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Table of Contents |
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| 1. The
Typical Distance Learning Classroom |
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| 2.
Applications of the Telecommunications Fiber Optic System |
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| 3.
Wired for Learning Core Team Flow Chart |
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| 4.
Wired for Learning Project Background and Proposed Activities |
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| 5.
What Do Facilitative Leaders Do? |
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| 6.
Concerns and the Facilitation of Change |
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| 7.
Designing the Telecommunications Plan |
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| 8. Transparencies Used in the Local Planning Model | ||||||||||||||
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THE TYPICAL CLASSROOM |
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| Linked By A Fiber-Optic Network | ||||||||||||||
| Click on images in this column to play video | ||||||||||||||
| The typical classroom is
equipped with three video cameras: a document camera that can display teacher
and student work, and serve as an electronic chalkboard; a camera to capture
teacher (when present); and a camera to capture the class.
All cameras can be manipulated to cover varying fields of view. The teacher or student has the ability to switch from one camera to the other via a control panel generally located at the teacher's work station which also houses other multimedia equipment. Two banks of three to five monitors each are situated to provide both students and teacher visual access to other classrooms in the cluster, as well as the electronic chalkboard. Both banks of monitors display the same images. One monitor shows the teacher or the image from the overhead camera. The other monitors display the students at remote sites. The difference between the teaching classroom and the remote classrooms is that the students in the teaching classroom see the teacher both on video and live. Audio is captured by the placement of multiple microphones throughout the classroom and a wirelessmicrophone (lavaliere) worn by the teacher. Each class is equipped with a fax to distribute the materials and assignments. Video and audio cabling within the classroom and school may be copper, and carries analog signals. Transmission between the sites is digital via fiber-optic cable. The video and audio signals generated by classroom cameras and microphones are routed via a control panel and split - one set of signals routed to the originating classroom and the other converted to digital information for transmission to other classrooms via fiber-optic cable. |
![]() Rita Dobbs, administrator, describes the typical classroom. |
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APPLICATIONS OF THE ET-LINC FIBER OPTIC SYSTEMTHAT WILL CREATE PARTNERSHIPS AND PROMOTE SYSTEMIC CHANGE IN THE EDUCATIONAL ENVIRONMENTSTUDENTS OF ALL AGES WILL BE IMPACTED: |
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![]() Mary Hendrix, administrator, on coursework offered through distance learning. |
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APPLICATIONS OF THE ET-LINC FIBER OPTIC SYSTEMTHAT WILL CREATE PARTNERSHIPS AND PROMOTE SYSTEMIC CHANGE IN THE EDUCATIONAL ENVIRONMENT |
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| ADULT LEARNERS, THROUGH DEVELOPMENT OF "A SCHOOL FOR LEARNERS OF ALL AGES", CAN ACCESS AND LINK TO RESOURCES THAT HAVE BEEN PREVIOUSLY UNAVAILABLE | ||||||||||||||
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![]() Glynis Rosas, superintendent, on helping local economy. |
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WIRED FOR LEARNING: |
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Staff Development Model to Establish a Distance Learning Network |
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| Project Background and Proposed Activities | ||||||||||||||
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WHAT DO FACILITATIVE LEADERS DO? ASSESS/MONITOR PROGRESS |
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Concerns-Based Adoption Model(A workshop to lower resistance to change) |
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| [To print transparencies referred to below, see list at end of section] | ||||||||||||||
| The research that resulted in
this model focused on the implementation phase of the change process - a part
of the process that has been a "black hole" so to speak. The research was
undertaken so that those people facilitating change might gain better
understanding of implementation, have tools and techniques to guide and support
implementation, and add to the probability that implementation would be
successful.
Display Transparency "Assumption of the Concerns - Based
Adoption Model ". Most people know how that change is a process, requiring a great deal of time and resources. The individual person is the unit of change; thus only when almost all of the staff have implemented a change can it be said that the school had changed. Rates of change can vary greatly among individuals. The message is that people are no more alike about implementing a change than in any other facet of their lives, so we should not expect uniform acceptance and implementation. When implementing a change, the individual grows in his/her skills, and in feelings and reactions toward a change. The bottom line or conclusion to be gleaned is that people must be given prime consideration and appropriate interventions in order to successfully adopt and implement a change or innovation in a high - quality way. Providing the consideration and the interventions is the role of the facilitative leader, in support of people's efforts to change. Display Transparency and introduce Fuller's work on handout
"Fullers Sequence of Concerns: About Teaching". Frances Fuller, a professor of educational psychology, was involved with a team of faculty that worked with a block of teacher education students in their final, fourth-year pre-service professional preparation. Fuller was always interested in improving her courses, and she regularly solicited feedback from the students. In one particular feedback episode, 97 out of 100 students told Fuller that her educational psychology course was totally irrelevant to them. Being the person that she was, Fuller looked into why the other three students found the course useful. What she discovered was that the three students had Sunday School, summer camp, vacation bible school, or child care experiences prior to taking her class. Therefore, they had a different perspective on childhood concerns than the other 97 students. From this and further study, Fuller developed the concept of student teachers' concerns about student teaching:
Expand the explanation to the seven stages of concern using the same Transparency "Stages of Concern" and Handout. Note on Handout "Stages of Concern" and the transparency
that Fuller's three - level concerns concept is correlated with the seven
stages of concern that expanded on her work. The individual does not know about it, is not interested in, or is not concerned about the innovation (the new thing or change - program, process, practice, product) For example, if I may use myself to illustrate, for years I totally ignored microwave ovens, paid no attention to them, and was ignorant about them. Then last Christmas my son and daughter-in-law gave me a microwave oven. Presto! My concerns changed.
From the microwave example, you can imagine how these concerns translate to a classroom innovation such as a new reading program, math manipulatives, or cooperative learning or fiber-optic connections, or site-base. Whatever is new in our personal or professional lives will be reflected by our concerns. These concerns are developmental, with individuals moving through the stages as they gain time and experience with a change. Individuals do not move, however, in a hierarchical lock step way "up the stages", although it is highly predictable (as evidenced by the very large and deep data base on stages of concern) that in any change individuals will progress form stage 0 to stages 1 and 2, and then to stage 3. It is not predictable what will happen after that. If people get enough time and assistance (Support and pressure), they may move to stage 4 (Consequence), or stage 5 (Collaboration), or stage 6 (Refocusing). Moving to these stages does not happen very frequently. Solicit participants' speculations about why this doesn't occur very often. Ask each table to discuss this situation and contribute one speculation. First of all, there has been, as we have pointed out, an overall
lack of understanding of implementers in change efforts. If individuals are not
given time and help, they will not keep trying forever to make a new program or
process work. At Stage 3 (management), they will dropout and return to the old
way. They need support with ideas about how to manage, and pressure to keep
trying. A few more comments. Everyone has all the seven kinds of concerns at the same time. But at differing points in the change process, various concerns will be more intense than others. The more intense concerns are a key to how we, as facilitative leaders, need to tailor our assistance. Display Transparency "A Particular Stage of Concern is Neither Good nor Bad". Implemented or who would I have to work with I'm not sure. (Personal) Nor do I know how I'd be expected to change (Personal) if we really get involved with this innovation. Give five minutes of work time. Check their work with the example below. EXAMPLE #3 Now, similarly, do Example 2 with your partner. EXAMPLE #2 EXAMPLE#1 We have just been interpreting written statements that people make about their concerns. Let's turn now to statements that you wrote earlier. Refer to Transparency "Stages of Concern". Read your statements from your morning introduction. Underline your cause about concerns that it expresses. Invite your partner to help if you wish. Give five minutes work time. Ask if anyone has an example of an informational concern they would share with the group. Reinforce or correct the accuracy of their interpretation and labels. Continue soliciting statements of the other stages. Group listing of concerns - where we are as a group - discussion of Creating Connections Project as an innovation. Advantages of Shared Leadership What Leaders of Successful Change Do With "Vision as Signpost" transparency, wrap-up and Review of Leadership and Change Process. Use "School Improvement" transparency to review role of
vision as signpost for Creating Connections project. Refer to "If You Always Do" transparency and its implication for education in the 21st Century. Discuss importance of "Shared Leadership Theory" and its application to this project. Review concepts on "What Leaders of Successful Change Do" as appropriate to the Teacher Coordinators and District Planning Committee's tasks.
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![]() Peggy Meathenia, administrator, on change and technology. |
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CONCERNS AND THE FACILITATION OF CHANGEStage 0 - Awareness Concerns |
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| a. If possible, involve teachers in
discussions and decisions about the innovation and its implementation. b. Share enough information to arouse interest, but not so much that it overwhelms. c. Acknowledge that a lack of awareness is expected and reasonable, and that no questions about the innovation are foolish. d. Encourage unaware persons to talk with colleagues who know about the innovation. e. Take steps to minimize gossip and inaccurate sharing of information about the innovation. |
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| Stage 1 - Informational Concerns | ||||||||||||||
| a. Provide clear and accurate information
about the innovation. b. Use a variety of ways to share information - verbally, in writing, and through any available media. Communicate with individuals and with small and large groups. c. Have persons who have used the innovation in other settings visit with your teachers. Visits to user schools could also be arranged. d. Help teachers see how the innovation relates to their current practices, in regard to both similarities and differences. e. Be enthusiastic and enhance the visibility of others who are excited. |
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| Stage 2 - Personal Concerns | ||||||||||||||
| a. Legitimize the existence and expression
of personal concerns. Knowing that these concerns are common and that others
share them can be comforting. b. Use personal notes and conversations to provide encouragement and reinforce personal adequacy. c. Connect these teachers with others whose personal concerns have diminished and who will be supportive. d. Show how the innovation can be implemented sequentially rather than in one big leap. It is important to establish expectations that are attainable. e. Do not push innovation use, but encourage and support it while maintaining expectations. |
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| Stage 3 - Management Concerns | ||||||||||||||
| a. Clarify the steps and components of the
innovation. Information from innovation configurations will be helpful here.
b. Provide answers that address the small, specific "how-to" issues that are so often the cause of management concerns. c. Demonstrate exact and practical solutions to the logistical problems that contribute to these concerns. d. Help teachers sequence specific activities and set timelines for their accomplishments. e. Attend to the immediate demands of the innovation, not what will be or could be in the future. |
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| Stage 4 - Consequence Concerns | ||||||||||||||
| a. Provide these individuals with
opportunities to visit other settings where the innovation is in use and to
attend conferences on the topic. b. Don't overlook these individuals. Give them positive feedback and needed support. c. Find opportunities for these persons to share their skills with others. d. Share with these persons information pertaining to the innovation. |
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| Stage 5 - Collaborative Concerns | ||||||||||||||
| a. Provide these individuals with
opportunities to develop those skills necessary for working collaboratively.
b. Bring together those persons, both within and outside the school who are interested in collaboration. c. Help the collaborators establish reasonable expectations and guidelines for the collaborative effort. d. Use these persons to provide technical assistance to others who need assistance. e. Encourage the collaborators, but don't attempt to force collaboration on those who are not interested. |
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| Stage 6 - Refocusing Concerns | ||||||||||||||
| a. Respect and encourage the interest
these persons have for finding a better way. b. Help these individuals channel their ideas and energies in ways that will be productive rather than counterproductive. c. Encourage these individuals to act on their concerns for program improvement. d. Help these persons access the resources they may need to refine their ideas and put them into practice. e. Be aware of and willing to accept the fact that these person may replace or significantly modify the existing innovation. |
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| Individuals do have concerns
about change, and these concerns will have a powerful influence on the
implementation of change. The CBAM offers several easy ways to identify these
concerns. It is up to those who guide change to identify concerns, interpret
them, and act on them.
From Taking Charge of Change. Alexandria, VA: Display Transparency "Change Is A Process" and "Adopter Types" Several researchers have provided insights and information about people in change. One of these was Everett Rogers, a sociologist, who studied farmers and their readiness to accept new farming practices, for example, to plant hybrid corn seed when it was a new idea (1971). Lead brief discussion of the five adopter types, using the information on the handout. Ask participants to speculate about how the various adopter types might play a constructive role in implementation of telecommunications learning systems. For instance, the Innovators (8% of the sample) and Leaders (17%) forge ahead, bringing up new ideas for consideration. If they did not act this way, the organization (school) might well remain stagnant, never growing or improving. The Early Majority (29%) is thoughtful and becomes engaged after being assured that a change is beneficial. The Late Majority (17%) can be helpful in "putting the brakes on" and causing reconsideration and assessment of change. While the Resisters are typically looked upon negatively, they could play an important part in ensuring that a contemplated change is valid and promising. Those engaged in change become very impatient with the resisters - Fullan (1991) says that these people are not trying to be difficult but that they are frustrated because of lack of help and assistance. We will gain some additional insights into resisters as we examine further research on change from the concerns - Based Adoption Model. Display transparency "What Leaders of Successful Change Do"
1. Paper/pencil statements of concern about serving as a Facilitative leader, by individual participants. Invite participants to refer to transparency "Change Is a Process Not an Event". If change is a process, we need a means for diagnosing where we are in the process in terms of individuals involved, so that they can receive the support and assistance that they need. As an example of how needs change, let's consider an apple tree as it changes and develops over its annual cycle. In the winter the tree is lying dormant and needs not much except water and maybe pruning. In the spring, when blossoms are developing, it has different needs, such as fertilizer and a greater amount of water. In the summer, when the fruit is developing, the tree may need protection from seasonal insects. Finally, when the blossoms have reached maturity and the fruit is ready for harvest, new needs become apparent. This process is not unlike school change process. When a seed for change is planted, the plan for change begins to grow in the minds and hearts of the school staff; they engage in change and it begins to flower, and their efforts are fruitful. But, droughts, hailstorms, lack of rain, insects, or any number of difficulties may intrude. So it is with people who are involved in change, and help is needed for support and for pressure. Our work here can guide us in providing that help. |
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DESIGNING THE TELECOMMUNICATIONS PLANMission StatementObjectives1. To have a fully equipped distance learning classroom ready for
production by the fall semester. Activities allow the organization to achieve the objectives. Activities should be specific, list the person responsible, be measurable, and have a budget cost associated with it. Activities explain how the district or the organization will accomplish the objectives. The Plan1. specific detailed activities Once the telecommunications or distance learning plan is written, the district or the organization is ready to put the plan into action. Along with implementation, constant monitoring and adjustment of the plan must take place. |
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Transparencies
used in the |
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